Resources that can guide you to enhance your knowledge on ROI

Wondering how to get the best information on ROI Methodology®? Books on ROI Methodology are great resources to understand all aspects of developing, creating, implementing, maintaining, and assessing an effective and productive ROI-measurement program.

Let us look at books and resources authored by Jack and Patti Phillips and other experts that help in enhancing your knowledge of the ROI Methodology.

Resources on ROI Methodology for Learning and Development

Whether it is technical or non-technical, professionals must dedicate time to learning and development. L&D professionals must not take measures on guesswork, rather they must learn proper ways to evaluate their learning and development programs.  Mentioned below are a few resources that can help you to enhance your knowledge of ROI Methodology. 

• Measuring ROI in Learning & Development: 

Written by Patricia Pulliam Phillips and  Jack J. Phillips, “Measuring ROI in Learning & Development” contains case studies from the global organization and can guide you to accurately and effectively measure return on investment (ROI) in training and performance improvement. A new volume with a focus on the international arena includes a selection of case studies and provides detailed information on how to create, develop, and sustain a comprehensive ROI evaluation system. 

A focus on accountability in measuring ROI in learning and performance improvement programs has produced this book filled with functional, pragmatic suggestions, and examples that can be implemented in the real world.

• Measuring the Success of Learning Through Technology 

Renowned ROI experts Jack and Patti Phillips, along with Tamar Elkeles, Chief Learning Officer, Qualcomm, have formed this guide for measuring the success of e-learning programs.  It is a step by step guide for measuring impact and ROI on Elearning, blended learning, and mobile learning. 

This book has two parts. Part I outlines the steps required for building a proper evaluation using the ROI Methodology. And in part II of the book, you will know how to apply ROI Metholodlogy in real-life situations on a variety of industries and applications. 

ROI Methodology Resource Books for HR Professionals

The Human Resource team is responsible for the day to day activities in an office. They are responsible for new hires and also look after employee productivity and engagement. Knowledge of ROI can help them in Resource Management and help in thoughtful decisions for the benefit of the company. It also helps them to showcase the benefits of the interventions that they introduce. Here are a few resource books on ROI for HR professionals: 

• Measuring the Success of Employee Engagement

This book was written by Jack J. Phillips, Ph.D. & Patricia Pulliam Phillips, Ph.D. and Rebecca Ray, Ph.D. in the year 2016. This book is for all HR Professionals involved in employee engagement activities and employee performance measurement activities. 

As an HR professional, you must be capable of measuring employee engagement, impact, and ROI. In case one is unable to do so, then the program could be in trouble. With real case studies using the Philips ROI Methodology, you can learn how to focus your efforts on behavioral outcomes and increase the effectiveness of an engagement program. 

• Accountability in Human Resource Management, 2nd Edition

Accountability in Human Resource Management, 2nd Edition is written by Jack J. Phillips, Ph.D. & Patricia Pulliam Phillips, Ph.D., and Kirk Smith to refect development in the field of HR professionals.

 It is a detailed guide suitable for HR professionals and students in advanced human resource management courses. It includes international examples throughout the book.
Accountability in Human Resource Management, 2nd Edition presents a result-based approach to HR accountability and explains development programs emphasizing accountability, collection of data for evaluation, and also proper ways to calculate HR’s Return On Investment. 

Books on ROI case studies 

Case studies not only give us an idea of how a  company benefitted in their programs and services from using the ROI Methodology but also use those tactics in your practical fields. Reading case studies also helps you to grow your confidence, build faith in the initiatives that you are taking, and also execute the strategies efficiently.  The following resources on ROI case studies will guide you in your journey. 

• ROI in Action Casebook: 

ROI in Action Casebook is a  measurement and evaluation series authored and co-authored by Patricia Pulliam Phillips, Ph.D. & Jack J. Phillips, Ph.D. This book offers a  collection of ROI case studies with the proven use of ROI Methodology. The case studies mentioned in this book use a series of applications in human resources, L&D, and also performance improvements. 

The resource book on ROI addresses a full spectrum of the processes, including the importance of planning, various approaches of planning, verifying the objectives, completing the data collection, completing the ROI analysis, and much more. Moreover, this book includes a  series of questions at the end of each case for the readers to help them stimulate additional thoughts and help them in decision making. 

• Survey Basics: 

Survey Basics, written by Patricia Pulliam Phillips, Ph.D., and Jack J. Phillips, Ph.D. along with Bruce Aaron is an ASTD Training Basics series book. This book is a complete how-to-guide to help you to administer surveys and form questionnaires.
 Also, this volume covers the purpose of conducting surveys by forming questionnaires, analyze data, and display results. Reading this book, you can identify the best survey tool for your needs.

ROI Methodology Books for Coaching Professionals

Coaching professionals often face hurdles while measuring the success of their programs. Most of them make estimates based on guesswork, whereas they should not do so. Reading the following books will help to understand how important it is to analyze and create objectives for your coaching sessions and also evaluate the pieces of training to measure its success. 

• Measuring the Success of Coaching: A Step-by-Step Guide for Measuring Impact and Calculating ROI

Written by Patricia Pulliam Phillips (Author), Jack J. Phillips (Author), and Lisa Ann Edwards, the book on Measuring The Success Of Coaching will help you to develop effective means for measuring ROI in coaching. The book contains two dedicated sections; the first part is on measuring the success of coaching and discusses the principles behind measuring ROI in coaching. The 2nd part includes objectives of delivering a broad array of pragmatic and a lot of case studies.

Through this book, coaches can get a clear, complete, and detailed explanation of the principles involved in measuring the ROI in coaching.  

• Return on Investment in Training and Performance Improvement Programs:  

This book is written by Jack. J. Phillips, and is one of the bestselling books on Return Of Investment. Return on Investment in Training and Performance Improvement Programs has two editions, the first and the second.

This book guides training and coaching professionals to improve the performance of their programs through a proven, results-based approach to calculating the Return on Investment. Both the editions of this book continue to be the primary reference to learning ROI with a focus on its contribution to training, education, performance improvement programs, and learning systems.

There are many other books and resources available for you to get a detailed understanding of the ROI Methodology.  If you wish to get more information, you can visit the ROI Institute India website at www.roiinstitute-india.com or email them at info@roiinstitute-india.com.